Archive for January, 2010

Call Center Jobs – Sutherland Global Services Inc.

Saturday, January 30th, 2010

Recruitment Specialists
(National Capital Reg)
Responsibilities:
JOB STATEMENT:
A team member contributing to the success of the Corporate Recruitment Team by working to achieve business objectives by efficient and accurate sourcing and screening of profiles that closely match the job requirements. Effective scheduling and coordinating of interviews, and providing accurate feedback to and for interviewed candidates are also important [...]

VXI Global Solutions, Inc. – Call Center Jobs Php

Saturday, January 30th, 2010

Learning Management System (LMS) Administrator
RESPONSIBILITIES:
* Monitor, research and test system and courses to ensure reliability/availability and escalate any problems.
* Utilize strong problem solving skills to independently troubleshoot course, LMS, and user-related issues
* Assist in analyzing  new and evolving client needs and creatively apply system functionality to formulate recommendations
* Maintain and update course catalog, notifications, training [...]

Reservations Specialist – John Clements Consultants, Inc.

Saturday, January 30th, 2010

(Travel & Hospitality Account) – Code: MAC
(National Capital Reg)
REQUIREMENTS:
* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Excellent Communication Skills.
* Good Listening & Comprehension Skills.
* Customer Service [...]

Technical Support Representative – TELUS International Phils. Inc.

Saturday, January 30th, 2010

Technical Support Representative for Sports Website to start ASAP!
RESPONSIBILITIES:
The agent is responsible to:
1. Continuously receive inbound calls from product end users or prospective clients;
2. Provide customer support through guidance, training and/or education to users on basic customer account or product technical issues;
3. Troubleshoot the customer’s problems using the tools provided and troubleshooting knowledge;
4. Capture relevant [...]

Call Center Jobs – TELUS International Philippines, Inc.

Saturday, January 30th, 2010

Technical Support Representative for Website Account!
RESPONSIBILITIES:
The agent is responsible to:
1. Continuously receive inbound calls from product end users or prospective clients;
2. Provide customer support through guidance, training and/or education to users on basic customer account or product technical issues;
3. Troubleshoot the customer’s problems using the tools provided and troubleshooting knowledge;
4. Capture relevant customer information to [...]

Facilities Manager – eTelecare Global Solutions Inc.

Friday, January 29th, 2010

Facilities Manager – Cebu
(Central Visayas – Cebu City)
Responsibilities:
• Provide supervision, coaching, and subject matter expertise (SME) to the Site Facilities Officers (SFO)/Technicians re: Facilities day to day operations
• Communicate the professionalism and maturity level of the eGS Sustaining Facilities Program to the SFOs who in turn do the same to Clients and internal partners
• Provide [...]

CONCENTRIX – Call Center Jobs Philippines

Friday, January 29th, 2010

THAI PRODUCT SUPPORT SPECIALISTS (Eastwood City)
(National Capital Reg – Eastwood City, Libis, Quezon City)
Requirements:
* Fluent in Thai
* Preferably with troubleshooting and networking background.
* Applicants should be a Thai citizen or hold relevant residence status.
Visit us at 5th Flr TechnoPlaza One Bldg. Eastwood City Libis Quezon City or
call us at 423-8715
CONCENTRIX
5th F Techno Plaza One Eastwood [...]

Operations Manager – Sitel Philippines Corporation

Friday, January 29th, 2010

Operations Manager
(National Capital Reg)
Responsibilities:
* Manage first line supervisors that are responsible for managing the day-to-day operations of a team of representatives handling customer inquiries and issues. Ensure client and corporate service, quality, and contribution goals, financial, metric and associate satisfaction goals within the site are met. Provide leadership and management to associates; provide training and [...]

Call Center Jobs – Sitel Philippines Corporation

Friday, January 29th, 2010

Senior Operations Manager – Travel Account
(National Capital Reg)
Responsibilities:
* Manage first line supervisors that are responsible for managing day-today operations of a team of representatives handling customer inquiries and issues.
* Ensure client and corporate service, quality, and contribution goals, financial, metric and associates satisfaction goal within the site are met.
* Provide leadership and management to associates; [...]

Call Center Associate – Call Center Jobs Philippines

Friday, January 29th, 2010

Call Center Associate – No Experience required
(National Capital Reg – Shaw, Ortigas, Taguig and Makati)
- Provide world-class customer service through calls.
- Handling customer inquiries and complaints.
- Providing information on products and services.
REQUIREMENTS:
• Completed 2 years in college or a 2-year vocational course.
• Average to excellent English verbal communication skills including active listening.
• Must have good [...]