Banking and Finance Specialists [Be Part of a Stable Company!]
(National Capital Reg)
Responsibilities
* Responsible for providing excellent customer service by phone for one of the world’s leading consumer banks.
Requirements
* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Completed at least 3 years of college education, or completed a diploma/certificate course, preferably [...]

Technical Specialists for Hardware and Gadgets
(National Capital Reg)
Responsibilities
* Responsible for providing excellent technical support service by phone for IBM’s global accounts.
Requirements
* Excellent English communication skills
* Strong customer service and problem solving skills
* Proficient in computer and internet applications
* Completed at least three years of college education in any course, or finished a two-year diploma or [...]

Competitive Intelligence Analyst
(Southern Tagalog – Sta. Rosa, Laguna)
Responsibilities:
* Competitive financial modeling and strategy analysis
* Monitor latest reports from market and financial analyst firms on key competitors, tracking actual data plus analysts’ forecasts in areas including, shipments, capacities, revenues, margins, EPS, and other key metrics.
* Own and maintain centralized spreadsheet model of competitive financial and production [...]

AVP for Customer Service
(National Capital Reg – Muntinlupa City)
Responsibilities:
• Managing the performance & development of managers and team leaders.
• Ensuring high quality output from all processes and ensuring that performance is in line with service level agreements.
• Maintaining a relationship of trust between customers and Genpact for ensuring seamless service delivery.
• Developing and delivering on [...]

Operations/Senior Operations Managers
(National Capital Reg – Muntinlupa City)
Responsibilities:
* Be leaders of the company’s upcoming programs
* Drive team performance to meet client SLAs and targets
* Managing program/s on a daily basis
* Liaising with clients to ensure that objectives are aligned
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree.
* At least 5 year(s) of working experience in [...]

Customer Fulfillment Officer (CODE : JS CLG – SFO)
(National Capital Reg)
Requirements:
* 5 years experience in card operations
* Has good understanding of operation dynamics of call centers
* Ability to manage outsourced teams
* Above average English proficiency
Company Name :
Banco de Oro Universal Bank
Industry :
Banking / Financial Services
Type of Company :
Private Limited Company, Local Based Company
Location :
HRM Recruitment [...]

Campaign Manager
(National Capital Reg)
Responsibilities:
* Conceptualizes, plans, implements and manages campaigns of the BA DMTM channel.
* Evaluates and addresses partner requirements to allow implementation of appropriate marketing campaigns.
* Develops marketing plans consistent with the agreed target market, product and marketing strategy with both JV and non-JV business partners / sponsors.
* Liaises closely with sponsor / partner [...]

Business Manager
(National Capital Reg – Pasig City)
Responsibilities:
Assignment Summary
• The Business Manager is directly responsible for profit and growth of his/her business area through employee performance management, service delivery and client interaction.
Description of Role and Objectives:
• Reporting directly to the Contact Center Manager the Business Manager achieves his/her targets with the assistance of all Transcom support [...]

Director of Operations
(National Capital Reg – Pasig City)
Responsibilities:
• Overall operational responsibility for Transcom production capability including operations management.
• Drive accountability to ensure that campaign specs and Transcom minimums are met/exceeded.
• Consistency of Policy and/or Operational execution of process and procedures.
• Ensure coaching for continuous improvement. Coach, develop, and mentor, for overall optimal performance.
• Visit all [...]

On The Job Training (IT Department)
(National Capital Reg – Pasig City)
Requirements:
* Candidate must be currently pursuing/graduating students of Bachelor’s/College Degree in Computer Science/Information Technology or equivalent.
* Required language(s): English.
* Preferably applicants who have taken Cisco Academy (CCNA) Certification Training or Microsoft Certification Training
* Familiar with IT Infrastructure Library and or COBIT
* Applicants must be willing [...]