Product Trainer – CLARK
RESPONSIBILITIES:
1. Attend structured training sessions and remain updated on new products.
2. Be proficient in training and successfully graduating knowledgeable trainees.
3. Become certified in training curriculum and facilitate service training classes.
4. Complete routine administrative tasks.
5. Be familiar with and enforce NCO guidelines.
6. Learn & demonstrate understanding of key indicators.
7. Coordinate planned training with [...]

Workforce Planning Specialist – LEYTE
Responsibilities:
Responsible for maintaining TCS and IEX exception coding for each campaign.
Manage daily report completion and exception analysis.
Additional projects will be added, as this person becomes more proficient with Microsoft Excel/Word.
Requirement:
Candidate must possess at least a Bachelor’s/College Degree in any field.
Required language(s): English.
At least 1 year(s) of working experience in the related [...]

QUALITY COACH – The Fort
RESPONSIBILITIES:
Responsible in ensuring agents compliance with client dictated standards and all applicable laws & regulations by monitoring & quantifying agents’ quality performance.
Must constructively share or communicate results with Team Managers & representatives to continuously develop & improve agents’ performance.
Provide effective feedback and help in the development of agents
Thoroughly document defects and [...]

Recruitment Marketing and Sourcing Specialist
RESPONSIBILITIES:
The primary accountability of the Recruitment Marketing & Sourcing Specialist is to strategically implement the planned branding initiatives, external recruitment marketing activities, and sourcing strategies for NCO.
 
NCO’s vision is based on the core values of our commitment to integrity, commitment to teamwork and commitment to quality. As a Recruitment Marketing & [...]

Recruitment Associate for Encoding (Ortigas, Pasig)
(National Capital Reg)
 
REQUIREMENTS:
Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time and Contract position available.
Applicants should be Filipino citizens or hold relevant residence status.
Ttyping speed: 60 WPM
Excellent English communication skills
Must be ready & willing [...]

HR Helpdesk
* Acts as a frontliner for Human Resources Department and shall be responsible in handling daily employee and applicants’ transactions
QUALIFICATIONS:
* Candidate must possess at least a Bachelor’s/College Degree in Psychology, Behavioral Science, Management, or Sociology
* Highly sociable and displays excellent people skills
* Organized, energetic and can deal with people of all ranks and levels
* [...]

Sales/Marketing Support Specialists [Back-Office Support Environment]
(National Capital Reg – Makati City)
Responsibilities
-Supports the IBM North America Sales team by coordinating with Technical Resource Groups (Pricing, Legal, Procurement, Fulfillment, Risk Management, etc.) to deliver high quality proposals with fast turnaround
-Work generated involves coordination with different parties in the US over the phone or the internet to complete [...]

Multilingual CSRs
(National Capital Reg – Pasig City)
Requirements:
* Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Required skill(s): MS Office tools, Foreign Language, Mandarin.
* Preferred skill(s): Japanese, Korean, German.
* Required language(s): English, Japanese
* Preferred language(s): German, Chinese
* At least 1 year(s) of working [...]

Compensation and Benefits Specialist
(National Capital Reg – Libis, Quezon City)
RESPONSIBILITIES:
* Handles SSS processing for employees
* Maintains and updates benefit availment record of employees (e.g. Maternity, Sickness, Loans and other medical benefits)
* Attends to employee inquiries regarding Compensation and Benefits concerns
* Performs Clinic management for all sites (monitoring of medicines and doctors’/nurses’ salaries)
* Handles home credit [...]

Company Nurse (Clark, Pampanga)
RESPONSIBILITIES:
* Mans the company on-site clinic
* Provides first-aid treatment for minor injuries
* Dispenses medications for simple ailments.
* Recommends further treatment for more complex injuries and ailments.
* Serves as administrative and technical support to the Company doctor.
* Reports directly to the Compensation and Benefits Officer
* Performs other duties as may be assigned by [...]