Financial Call Center Representative

REQUIREMENTS:
Candidate must possess at least a Bachelor’s/College Degree in Finance/Accountancy/Banking or equivalent.
Required language(s): English.
Applicants must be willing to work in Makati City.
Experience in handling a Financial Account in a Call Center setup.
Strong Customer Service Orientation.
Willing to work Graveyard Shifts.
Full-Time positions available.

Vision – X (Philippines), Inc. | http://www.vxiusa.com
PH Trunk: (632) 8892200 | Fax: (632) 8892322
15F RCBC Plaza Building Tower 2, Ayala Corner Gil Puyat Ave., Makati City, Philippines 1203

Convergys Corporation
Technical Customer Service Associate (Ortigas)
(National Capital Reg – Ortigas)
 

REQUIREMENTS:
Applicant should have completed at least 2 years of college.
Required language(s): English.
Interest/Knowledge in computer troubleshooting is a plus.
Ability and desire in handling customers with care.
Willing to work on extensive hours and night shifts.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time positions available.
 

WE WELCOME WALK-IN APPLICANTS

Visit our office from Mondays to Fridays at 8:00 a.m. until 4:00 p.m. Kindly bring an updated resume and an I.D.

Ortigas:
29th flr., Robinsons Equitable Tower, #4 ADB Ave.,
Ortigas Center, Pasig City. (Located behind Robinsons Galleria)

Convergys Corporation
Financial and Sales Customer Service Associates (Ortigas)
(National Capital Reg – Oritgas Center, Pasig City)
 

REQUIREMENTS:
Applicant should have completed at least 2 years of college.
Good to Above Average English Communication Skills
Dependable with proficient attention to detail.
Applicants must be willing to work in Ortigas, Pasig
Willingness to rotate shifts and working during holidays – Christmas, New Year, Lent etc, weekdays, weekends, evening and morning shifts
Must be flexible with the ability to adapt to changes quickly and think conceptually. Applicants should be Filipino citizens or hold relevant residence status.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time positions available.
Persuasiveness and a willingness to sell Must possess superior listening skills
Ability to deliver information at customer’s knowledge level in an understandable manner Has basic PC and keyboarding skills
Has excellent communication skills including a confident and courteous voice tone, an ability to handle irate customer situations effectively and empathize with customer
Ability to apply a logical problem solving approach to resolving customer problems and inquiries
Strong interpersonal skills and ability to think independently and follow through effectively Goal oriented
General knowledge in after sales support for an international credit card company.
Must be willing to do upselling, cross selling and the like
 

WE WELCOME WALK-IN APPLICANTS

Visit our office from Mondays to Fridays at 8:00 a.m. until 4:00 p.m. Kindly bring an updated resume and an I.D.

Ortigas:
29th flr., Robinsons Equitable Tower, #4 ADB Ave.,
Ortigas Center, Pasig City. (Located behind Robinsons Galleria)

Corporate Trainer

RESPONSIBILITIES:
Conduct soft skills training, which includes but are not limited to communication and culture training modules to new hires
Perform training needs analysis by using diagnostic tools to identify skills and/or competency gaps and establish measures to track trainees’ progress
Develop and execute innovative strategies to ensure the CSAs have the necessary skills and competencies to meet the client expectations
Generate necessary reports to update headcount, training progress, performance management, attrition and other similar information
Manage performance by identifying problem areas and taking corrective actions
Ensure the timely and accurate production of training materials, preparation of training supplies, and reservation of training rooms

REQUIREMENTS:
Candidate must possess at least a Bachelor’s/College Degree in any field.
Call center experience of at least 6 months in an international account.
At least 6 months experienced employees specializing in Training & Development or equivalent.
Experience in with a UK campaign is a plus.
Excellent oral and written communication skills.
Applicants must be willing to work in Cubao.
Applicants should be Filipino citizens or hold relevant residence status.
Preferrably with updated travel documents.
Full-Time positions available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 10AM-5PM
Saturdays, 9AM- 12noon
Please look for Rey, Sam or Anne

Visit us at our office with your VALID ID and UPDATED RESUMÉ.

Advanced Contact Solutions, Inc.
HUMAN RESOURCES DEPARTMENT
G/F ACS Plaza Building
Sen. Gil Puyat Ave. cor. Tordesillas St.
Barangay Bel-Air, Makati City
Interested applicants may also send their resume to:
recruitment@acspacific.com

Product Trainer (Inbound Account)

RESPONSIBILITIES:
Conduct Product Specifics Training to Customer Service Associates (CSA’s) and evaluate the latter’s progress during and beyond the training period, as needed.
Implement the training needs analysis (TNA) process to identify skills or competency gaps and establishes measures to track trainee’s progress.
Develop and execute innovative strategies to ensure the CSAs have the necessary skills and competencies to meet client expectations and service levels.
Keep up-to-date on overall activities of the training class, identify problem areas, and take corrective actions.
Monitor trainees’ performance and see to it that optimum levels are met prior to certification otherwise smoothly ease out trainee from training.

REQUIREMENTS:
Candidate must possess at least a Bachelor’s/College Degree in any field.
Call center experience of at least 6 months in an international Telco account.
At least 6 months experienced employees specializing in Training & Development or equivalent.
Excellent oral and written communication skills.
Applicants must be willing to work in Cubao.
Applicants should be Filipino citizens or hold relevant residence status.
Preferrably with updated travel documents.
Full-Time positions available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 10AM – 6PM
Saturdays, 9AM – 12NN

LOOK FOR KAT, CRIZ or KC
Visit us at our office with your VALID ID and UPDATED RESUMÉ.

Advanced Contact Solutions, Inc.
HUMAN RESOURCES DEPARTMENT
G/F Asian Plaza Building
Sen. Gil Puyat Ave. cor. Tordesillas St.
Barangay Bel-Air, Makati City

OJT (Recruitment Department)

RESPONSIBILITIES:

REQUIREMENTS:
Candidate must possess at least a Bachelor’s/College Degree in any field.
Applicants must be willing to work in Fort Bonifacio or Ortigas Center.
Must be computer literate and have good interpersonal skills.
This is an internship position.
15 vacancies for OJT are available.

TELUS International Philippines, Inc.
31st Floor Discovery Suites, 25 ADB Avenue, Ortigas Center, Pasig City 1600

TECHNICAL SUPPORT REPRESENTATIVE – Taguig/ Ortigas
(National Capital Reg)

RESPONSIBILITIES:

· Provide first-level technical support or maintenance of products and services using standardized procedures and available tools
· Provide customer satisfaction by effectively handling customer problems through diagnosis and providing of solutions for technical and service issues

Requirements:
· Completed at least 2 years in college or a 2-year vocational course
· Preferably not currently studying
· Average to excellent English verbal communication skills including active listening
· Ability to handle stress and provide excellent customer service
· Must have good judgment and problem-solving skills
· Excellent phone handling skills
· Computer literate and must be proficient in keyboarding
· Ability to analyze complex technical issues
· Knowledgeable in computer applications, internet and troubleshooting
· Call center experience is an advantage but not a requirement
· Willing to work on shifting schedules / graveyard shift
· Full-time positions available

Be part of a top call center that provides good compensation and excellent training for qualified applicants. Apply now!

WALK-IN AND ON-LINE APPLICANTS ARE IMMEDIATELY PROCESSED
Office hours: 8:30 am to 4:00 pm, Mondays to Fridays
Please bring 4 copies of updated resumé and be in business attire

Ortigas Office:
JobStreet SELECT – JobStreet.com Phils. Inc.
Ground Floor Eastlane Robinson’s Galleria Ortigas, Quezon City
(near Handy Man and Cebu Pacific)
Look for: Jay-Jay or Crystal
Tel nos: 6891106 / 6891109 / 09228125723

Inbound Technical Support Representative
(National Capital Reg)

Requirements:
Candidate must possess at least a Diploma from a 2yr Vocational Course or a Bachelor’s/College Degree in any field.
Required skill(s): internet connectivity troubleshooting.
Applicants should be a Filipino citizen or hold relevant residence status.
Fresh graduates/Entry level applicants are encouraged to apply.
Undergraduates must have completed all units in 1st and 2nd year with 1 year work experience in customer service
Full-Time positions available.

Be part of a top call center that provides good compensation and excellent training for qualified applicants. Apply now!

WALK-IN AND ON-LINE APPLICANTS ARE IMMEDIATELY PROCESSED
Office hours: 8:30 am to 4:00 pm, Mondays to Fridays
Please bring 4 copies of updated resumé and be in business attire

Ortigas Office:
JobStreet SELECT – JobStreet.com Phils. Inc.
Ground Floor Eastlane Robinson’s Galleria Ortigas, Quezon City
(near Handy Man and Cebu Pacific)
Look for: Jay-Jay or Crystal
Tel nos: 6891106 / 6891109 / 09228125723

JobStreet SELECT – JobStreet.com Phils. Inc.
CUSTOMER SERVICE ASSOCIATES – Libis
(National Capital Reg)
RESPONSIBILITIES:
· Provide world-class customer service through inbound or outbound calls by: responding to the clients’ issues and concerns; handling customer inquiries and complaints; and providing information on products and services

Requirements:
· Completed at least 2 years in college or a 2-year vocational course
· Preferably not currently studying
· Average to excellent English verbal communication skills including active listening
· Ability to handle stress and provide excellent customer service
· Must have good judgment and problem-solving skills
· Excellent phone handling
· Computer literate and must be proficient in keyboarding
· Preferably with call center experience
· Willing to work on shifting schedules / graveyard shift
· Full-time positions available

Be part of a top call center that provides good compensation and excellent training for qualified applicants. Apply now!

WALK-IN AND ON-LINE APPLICANTS ARE IMMEDIATELY PROCESSED
Office hours: 8:30 am to 4:00 pm, Mondays to Fridays
Please bring 4 copies of updated resumé and be in business attire

Ortigas Office:

Ground Floor Eastlane Robinson’s Galleria Ortigas, Quezon City
(near Handy Man and Cebu Pacific)
Look for: Jay-Jay or Crystal
Tel nos: 6891106 / 6891109 / 09228125723

CALL CENTER AGENT – Gaming Console Account
(National Capital Reg)
RESPONSIBILITIES:

• Provide first-level technical support or maintenance of products and services using standardized procedures and available tools
• Provide customer satisfaction by effectively handling customer problems through diagnosis and providing of solutions for technical and service issues

Requirements:
• Completed at least 2 years in college or a 2-year vocational course
• Preferably not currently studying
• Average to excellent English verbal communication skills including active listening
• Ability to handle stress and provide excellent customer service,
• Must have good judgment and problem-solving skills
• Excellent phone handling skills
• Computer literate and must be proficient in keyboarding
• Ability to analyze complex technical issues
• Knowledgeable in computer applications, internet and troubleshooting
• Call center experience is an advantage but not a requirement
• Willing to work on shifting schedules / graveyard shift
• Full-time positions available

Be part of a top call center that provides good compensation and excellent training for qualified applicants. Apply now!

WALK-IN AND ON-LINE APPLICANTS ARE IMMEDIATELY PROCESSED
Office hours: 8:30 am to 4:00 pm, Mondays to Fridays
Please bring 4 copies of updated resumé and be in business attire

Ortigas Office:
JobStreet SELECT – JobStreet.com Phils. Inc.
Ground Floor Eastlane Robinson’s Galleria Ortigas, Quezon City
(near Handy Man and Cebu Pacific)
Look for: Jay-Jay or Crystal
Tel nos: 6891106 / 6891109 / 09228125723