Speaking Customer Service Supervisor - I8 Entertainment, Inc.
Saturday, May 17th, 2008I8 Entertainment, Inc.
Chinese/Mandarin-Speaking Customer Service Supervisor/Manager
Responsibilities:
Address, handle, and manage EVERY customer’s complaints, concerns, inquiries and feedback effectively and with utmost care via e-mail, online messenger, in-game chat, BBS/forum and phone-calls. Serve as 2nd-level escalation for customer service issues.
Serve as in-game moderator or arbitrator
Observe and maintain peace and order in the online gaming rooms and games
Compile […]






