Archive for April, 2008

Senior Game Representative

Wednesday, April 30th, 2008

Philippine Call Center Jobs
Senior Game Representative
(National Capital Reg - Taguig)
Responsibilities:
Monitor and coach G-Reps.
Check email for updates and disseminate information to team members.
Check manpower (attendance, headcount, break schedules).
Assign unassigned tickets to G-Reps.
Proofread G-Rep tickets before sending to ensure quality responses.
Escalate tickets to Tier 2 mailbox when needed.
Take note of resolved and unresolved tickets.
Send End of Shift […]

Customer Care Associate - Call Center Jobs

Wednesday, April 30th, 2008

Philippine Call Center Jobs
Customer Care Associate (URGENT/ QC and Alabang based)
(QC and Alabang)
REQUIREMENTS:
Undergraduates are welcome to apply!
Required skill(s): computer-literate, good communication skills, .
Applicants must be willing to work in QC and Alabang.
Applicants should be Filipino citizens or hold relevant residence status.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time positions available.
John Clements Consultants, Inc.
Level 12-B LKG […]

Accounts Representative - Call Center Jobs

Wednesday, April 30th, 2008

Philippine Call Center Jobs
Accounts Representative
(Central Visayas - Cebu City)
Requirements:
Must be a Bachelor of Science in Accountancy graduate
Applicants should be able to operate a computer with speed and accuracy, and must have knowledge in any accounting software.
He/She is expected to work with minimum supervision, and must be proficient in oral and written English.
Willing to be assigned […]

Standards and Practices Manager

Wednesday, April 30th, 2008

Philippine Call Center Jobs
Standards and Practices Manager
(Central Visayas - Cebu City)
Requirements:
A graduate of any four-year business related course
With previous experience in process management and continuous improvement in a service industry in a supervisory or managerial capacity.
Possess a “can do” attitude with a strong drive to achieve results
Knowledgeable in process definition and implementation
Can proactively work across […]

Audit Manager - Call Center Jobs

Wednesday, April 30th, 2008

Philippine Call Center Jobs
Audit Manager
(Central Visayas - Cebu City)
Requirements:
With external/ internal audit experience or with thorough knowledge of accounting, auditing theories, principles and practices.
Ability to determine accounting irregularities and recommend effective corrective measures.
At least with 5 significant audit years experience; with strong ability to write and review audit reports and justify findings.
With CPA or CIA […]

Senior Reports Analyst - Call Center Jobs

Wednesday, April 30th, 2008

Philippine Call Center Jobs
Senior Reports Analyst (Job Code: EMR-SRA)
RESPONSIBILITIES:
University degree in any course
At least 6 months experience in generating reports for operations
Fluent in written and spoken English
Proficient with report writing, business correspondence and procedure manuals
Knowledge in call center or BPO industry preferred
Extensive knowledge in MS Excel
Knowledge in basic computer usage (Window, MS Office, Outlook and […]

HR OFFICER - Call Center Jobs

Wednesday, April 30th, 2008

Philippine Call Center Jobs
HR OFFICER
(National Capital Reg - Pasig)
Responsibilities:
Perform regular recruitment of Technical Support Engineers and other positions as directed by management and ensure proper induction of new hires.
Set-up, develop and manualize the HR policies and procedures.
Ensure that the Code of Conduct of the company is observed by the employees
Facilitate the administration of employee compensation, […]

Master Reference Data Analyst

Wednesday, April 30th, 2008

Philippine Call Center Jobs
Master Reference Data Analyst - Engineering
(National Capital Reg - Makati City)
Responsibilities:
The Analyst will be part of a Data Cleanse Workstream that is in place to support and serve various Shell companies that are converting systems from Legacy to GSAP.
Will perform data analysis, mapping, cleansing, correction, and documentation as required for several Engineering […]

Customer Service Representatives

Wednesday, April 30th, 2008

Philippine Call Center Jobs
Customer Service Representatives
(National Capital Reg - Ortigas, Pasig, Makati or Alabang)
Requirements:
Completed at least 2nd year college
Excellent Command of the English Language
Genuine desire to help customers
An individual that excels within a team environment
Highly Confident
Willing to work in shifting schedules including graveyard shift
Willing to work in Pasig, Makati or Alabang area
Call Center experience is […]

General Manager - Call Center Jobs

Wednesday, April 30th, 2008

Philippine Call Center Jobs
General Manager
(National Capital Reg - Quezon City)
Responsibilities:
Manage profitability by client and site. Review revenue generation, analyze profit and loss statements, and maintain expenditures.
Ensure Key Performance Indicators (KPI’s) are achieved for multiple clients.
Supervise Operation Managers, Training and Quality Manager, and Workforce Leader. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing […]