The Client Connectivity Consultant is responsible for managing the interface with the client and managing / executing the implementation of the required connectivity for the overall network architecture. He/She is part of the Client Connectivity Team whose the approving group for all connectivity into Delivery Centre locations.
Serve as a single point of contact for the deployment of […]
A QA Analyst provides general quality and continuous improvement support to the organization and to help roll-out quality related activities of the function. Key responsibilities include ensuring that all activities necessary to design, develop and implement a product or service are being performed with respect to the system and its performance.
We are looking for candidates […]
The Service Desk Quality Specialist is responsible for assisting with the Quality Team on administrative responsibilities, and the management of projects and initiatives led by the Quality Team. The Quality Specialist also assists in the technical and customer service development of Service Desk Technologists, globally coaching them though the various established Quality initiatives in place. […]
Qualifications
At least 1 year outbound sales experience in an international call center setting
Hard-core sales background is a must
Excellent communication and analytical skills
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Responsibilities
Align team structure with the company’s business units to ensure a good rapport and a thorough understanding of the business needs.
Manage Independently IT infrastructure for one of the BPOs site
Co-ordinate with Customer and BPO IMG teams for installation of IT Infrastructure required to run the business.
Should have knowledge on Contact center IT Infrastructure setups
Identify & […]
Basic Requirements:
- College Degree Qualified
- Excellent Verbal and Written Communications Skills
- Willing to be assigned at The Fort (Taguig) and/or Sampaloc
Desirable:
- Basic knowledge of Labor Laws
Competencies:
- Basic knowledge of Strategic Human Resource Management
- Policy Development
- Decision-making and Problem-solving
- Conflict Resolution
- Project and Events Management
- Time Management
- Effective Presentation
*Candidate must possess at least a Bachelor’s/College Degree in Nursing, Medical Science, *Pharmacy/Pharmacology or equivalent.
*Male/Female, 18-55 years old
*Computer literate, able to type at least 25wpm
*Strong reasoning and aptitude skills
*Medical background is an advantage but not a requirement
*Has positive attitude and ability to learn and grow in future responsibilities
*Average to Above average English communication skills; Conversant
*Call […]
