Job Description:
Monitors and evaluates agents based on client specifications and internal standards.
Coaches agents based on evaluations.
Handles data gathering and preparation of reports.
Attends to calibration session with internal and external clients.
Other duties and responsibilities that may be assigned due to business needs.
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in any field.
At least 6 months of […]

COMPETENCIES NEEDED / REQUIRED:
* Proficiency in the French language
* Excellent communication skills in conversational English
* Active listening skills
* Strong interpersonal skills to work with the customers and with the team
* Excellent voice and accent
* Experience calling into US Markets
* Organized; able to multi-task
* Proficient with computer application
* Results oriented
* Applicants must be willing to work […]

Qualifications:

At least 1 year experience in call monitoring in a call center environment
Ability to define and implement quality standards
Possess good oral and written English communication skills
Excellent judgment, reasoning and analytical skills
Good interpersonal relationships
Able to work shifts
Willing to work either in Quezon City or Bulacan

We offer a competitive compensation and benefits package plus a challenging and […]

As a QA Specialist, you will facilitate & drive quality and continuous improvement projects to BPO Organization. You will be a part of the Quality initiative to roll out eSCM, Six Sigma, and other quality standards. You will also act as the Knowledge Coordinator for the Manila BPO Delivery Center, ensuring the effective management of […]

JOB DESCRIPTION:
The medical transcriptionist transcribes and word processes patient histories and physicals, various reports, and death summaries. Transcriptionists edit dictation so that it is consistent and understandable and supply correct format, punctuation, capitalization, and spelling.
Basic skills needed by medical transcriptionists include typing and word processing skills, and a sound knowledge of English grammar, spelling, and […]

(FOR QUEZON CITY CALL CENTER)
Qualifications:
Candidate must have completed at least TWO YEARS of COLLEGE.
Must have a very good command of the English language.
Must be detail-oriented, spontaneous, proactive and a team player.
Must be willing to work in Quezon City.
Must be willing to be assigned in ROTATING SHIFTS.
Interested applicants may hand-carry their resume at:
TEMPS AND STAFFERS INC.
2/F […]

The Team Leader is responsible for a team of up to15 members, providing leadership and management to successfully fulfill the client’s requirements for queue customer care. Queue Customer Care includes CARES and GDS queue servicing, outbound telephone calls to both the customer and airline partners, inbound and outbound e-mail.
EDUCATION, EXPERIENCE & OTHER SKILLS:
Minimum four-year college […]

Call Center Agents 
 
Qualifications:
20 to 40 years old
At least 4th year College student or a graduate of any two-year course
Must have the ability to convince, persuade and influence people
Must have high tolerance for rejection, frustration and stress
Must be expressive, fluent and articulate in both Filipino and English
Must be computer literate

ESSENTIAL FUNCTIONS:
Support tasks(via phone/email) for Paris, France based financial website service.
PREFERRED KNOWLEDGE:
Experience working in the financial or in call center industry.
REQUIRED KNOWLEDGE
Fluent in English. Moderate French Fluency.
COMMENTS
This position is a support position perfect for people with technical background interested in finance/stock brokerage industry.
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in any field.
Good GPA a […]

Job Summary / Duties and Responsibilities
The main responsibility of a CSR is to interact with clients and their customers to provide customer service or make sales. Said interaction may be done in different mediums, including but not limited to phone, e-mail and web chat. CSRs will work using PCs and the telephone to communicate with […]