URGENT!!! INBOUND CALL CENTER AGENTS (offers FREE ENGLISH & CALL CENTER TRAINING) by: April
(Alabang, Taguig, Ortigas or Quezon City)

REQUIREMENTS:

* VERY URGENT HIRING!!! Inbound Call Center Agents for Alabang, Makati, Ortigas, and QC which offers HIGH SLARY, GOOD BENEFITS plus OTHER INCENTIVES.

* John Clements also offers FREE ENGLISH AND CALL CENTER TRAINING for selected candidates!

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College (2nd year) Degree in any field.
* Fresh Graduates are encouraged to apply.
* Applicants must be willing to work in Alabang, Taguig, Ortigas or Q.C.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 100 Full-Time positions available.
* Must have ABOVE AVERAGE ENGLISH COMMUNICATION SKILLS.

* Note: Applicants who are interested for Taguig, Ortigas and QC will be invited in Alabang first for screening.

Interested applicants may apply personally @
John Clements Consultancy Inc
3rd level, Wellness lane, inside Festival Mall Alabang

Contact Person: APRIL MANTO

Call us @ 8092721 or 0917-8816720
please follow the ff format APRIL_JS_your full name e.g APRL_JS_Juan dela Cruz

Email: april.manto@johnclements.com

IMMEDIATE HIRING:TECHNICAL SUPPORT REPRESENTATIVES(500)for TAGUIG and SHAW up to 25K PACKAGE-ASAP!!!
(National Capital Reg - Taguig and Shaw)

* Candidate must possess at least a Vocational Diploma / Short Course Certificate. Bachelor’s / College graduate or at least have completed 2 years of college. (NO BACK SUBJECTS).
* Degree or Post Graduate Diploma / Master’s Degree in any field.
* Applicants should be Filipino citizens or hold relevant residence status.
* Computer proficient.
* Good analytical skills and Probing skills.
* Full-Time positions available.
* Required language(s): English

REQUIREMENTS:

* Above Average Communication Skills.
* Willing to work in TAGUIG and SHAW.
* Willing to work in shifting schedule (Dayshift,Midshift and Graveyard).
* WALK-IN applicants are welcome to apply.
* Willing to start IMMEDIATELY!!!

* 1 DAY RECRUITMENT PROCESS !!!

* VERY ATTRACTIVE COMPENSATION PACKAGE
* EXCELLENT CAREER OPPORTUNITIES & OUTSTANDING BENEFITS WAITING FOR SUCCESSFUL CANDIDATES.
* NO TRAINING BOND & NO NON-COMPETE CLAUSE.
* CALL CENTER EXPERIENCE IS A PLUS BUT NOT A REQUIREMENT.
* SALARY IS COMMENSURATE TO YOUR QUALIFICATION.
* Financial, Collections, Sales, Travel, Telecommunication, Medical, Technical & a lot more accounts; inbound & outbound; customer service representatives (CSRs) & technical support representatives (TSRs). Earn as 13K-25K monthly plus allowances!

* So what are you still waiting for? APPLY NOW!!!
* Send your comprehensive resume to gerry@wccs.ph
* Text or call me 09173426341 / 09225850040 / 09083597498 / 7028201-02
* Add me: gerrymander23@yahoo.com

World Pacific Contact Center Solutions
7/F Philcox Bldg., 172 Salcedo Street Legaspi Village Makati City

NOC ENGINEER
(National Capital Reg - Enterprise Building, Ayala Avenue Makati City.)

Responsibilities:

* - Provides Tier 1 technical support to internal customers via the Network Operations Center (NOC) Support Systems.
* - Monitor systems, escalate incident within the Network Operations Center and to key Regional IT stakeholders;
* - Escalate customer issues to Tier 2 Engineers for resolution and follow up issues.
* - Perform daily checks of system health and ensure that EOD jobs – e.g. back-up jobs, and the like – are properly performed and concluded without errors;
* - Generate periodic reports – e.g. monthly – detailing network performance and availability for each region/office;
* - Establish, maintain and improve technical documentations together with other IT teams to aid other team members to quickly understand network setup and configuration of the different offices;
* - Use monitoring tools to detect and respond to customer Tier 1 issues
* - Adhere to escalation procedures and customer care processes.

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree or Professional License (Passed Board/Bar/Professional License Exam) in Computer Science/Information Technology or equivalent.
* Required skill(s): HP Open View, Veritas Back-up, Windows NT Server.
* Preferred skill(s): FIREWALLS, VOIP, MS-EXCHANGE ADMIN.
* Required language(s): Filipino, English
* At least 2 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer - Network/System/Database Admin or equivalent. Job role in System Administrator or Network/System Engineer.
* Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.

You may also send your resumes to mmaquiling@whitecase.com

Company Name :
DSM Manila
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
27/F The Enterprise Tower II Paseo de Roxas Makati

Technical Support Representative Level 1 and 2 (Urgent)
(National Capital Reg - Taguig City)

Requirements:

* At least 2-year in college in any field are encouraged to apply.
* Candidates who did not finish 2 years in college will not be entertained
* Preferably 6 months experience in a technical account in a call center
* Excellent Communication skills is a must.
* Applicants must be willing to work in Taguig City area.
* Applicants should be Filipino citizens or hold relevant residence status.
* Php 16,000 Basic Salary will be given to qualified candidates
* (gym and spa discounts package)
* Plus 4, 200 allowances (1.1K taxable) and incentives every month
* With Program Allowance of 2, 000
* 10% night differential
* Required language(s): English.
* Full-Time positions available.
* Agents who handled laptops has an advantage

Please visit us and apply personally at our office and look for Ms. Angeline Lopez, Office address: 5F YL Holdings Building 115 Rufino St. corner Salcedo St. Legazpi Village Makati (our ground floor is 7-11 and Banco de Oro). Interview invitations and status updates may be sent via email so please check your email regularly. For details please contact 813-7175 or 759-2051. Please Bring 2 copies of resume and a valid ID

Collections Representatives
(National Capital Reg)

Requirements:

* Collections experience is required.
* Excellent communication skills in English.
* Proven strong verbal presentation skills to customers.
* Has an ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone.
* Has an ability to deliver information at customer’s knowledge level in an understandable manner.
* Has an ability to apply a logical problem solving approach to resolving customer problems and inquiries.
* Demonstrated in-depth, creative problem solving skills and excellent decision-making abilities.
* We need candidates who are dependable, keen on details and have strong customer service orientation.
* Driven and self-motivated.
* High ethics and good overall judgment.
* Ability to work independently to complete assigned tasks in a timely manner.
* Willing to work on shifting schedules, weekends and holidays if needed.
* Must be at least 2 years college level.
* SAP experience an advantage.
* Required language(s): English.
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
* Full-Time positions available.

Brady Philippines
3//f Worldwide Corporate Centre (formerly Star Mall Annex) Shaw Boulevard Mandaluyong 1552

Citrix Administrator
(National Capital Reg - Pasig City)

Responsibilities:
The Citrix Administrator’s role is to manage and performance-tune Citrix systems, networks, and applications to ensure high levels of availability and security for the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure Citrix system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements.

Strategy & Planning
• Participate in and support capacity planning and the development of long-term strategic goals for Citrix systems, software, and clients in conjunction with end users and department managers.

Acquisition & Deployment
• Coordinate with network engineering, business application, and database administration functions to implement Citrix systems that utilize industry best practices to meet corporate objectives.
• Install and configure Citrix servers and applications.

Operational Management
• Implement policies, procedures, and technologies to ensure Citrix system security through secure system access, monitoring, control, and routine security evaluations.
• Perform tasks necessary to fulfill service level agreements with end users regarding Citrix-served application availability and security including file system and database configuration and management.
• Perform and test system configuration backups and restores to ensure system recovery from outages or errors.
• Review and deploy new Citrix patches and software updates according to best practices.
• Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on Citrix servers and client access software.
• Analyze Citrix application usage to support long-term strategy and network capacity and/or licensing.
• Collaborate with analysts, application developers, and system owners in the testing of Citrix programs, applications, and interoperability.
• Develop, document, and maintain policies, procedures, and associated training plans for both Citrix system administration and end-user access.
• Recommend hardware or software changes needed to optimize Citrix deployments, configuration, or maintenance.
• Support feasibility studies for Citrix products under consideration for purchase.

Requirements:
Formal Education & Certification
• Bachelor’s degree in computer science or information systems, and/or 2-5 years equivalent work experience.
• Certifications in Citrix certification required
• Microsoft certification is preferred

Knowledge & Experience
• 2-5 years direct experience administrating the direction, development, and implementation of Citrix applications including; Presentation Server (MetaFrame), Password Manager, Secure Access Manager; Citrix access gateway
• Hands-on knowledge of Citrix administration tools and resources.
• Technically fluent in server and OS administration, including Windows Server 2003.
• Direct knowledge of directory services
• Understanding of software quality assurance best practices.

Personal Attributes
• Strong customer-service orientation.
• Able to prioritize and execute tasks in a high-pressure environment.
• Good written, oral, and interpersonal communication skills.
• Highly self-motivated and directed, with keen attention to detail.
• Good project management skills.
• Able to communicate ideas in both technical and user-friendly language.
• Able to research application issues and products.
• Skilled at working within a team-oriented, collaborative environment.
• Competent team leadership and employee management skills.

Work Conditions

• 40-hour on-site work week with on-call availability.
• Travel is not part of the role, however it is preferred that the applicant is able to travel to Canada if required
• Sitting for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components.

Transcom Asia 4th Flr. Transcom Center Bldg., Las Fiestas Rd. (beside Fun Ranch & Tiendesitas) Fontera Verde Compound, Pasig City, National Capital Reg 1600 Telephone: 702-2400 or 702-2447

Spanish Bilingual Customer Service Representative-Alabang based
(National Capital Reg - Alabang, Muntinlupa City)

Responsibilities:

* Associates will provide customer service support by making inbound and outbound customer calls in a call centre environment. Continuously provide high quality service to achieve maximum customer satisfaction within the specified Performance Level Agreements (PLA™s). Responsible for relationship building and account management while resolving customer inquiries in a professional manner. Takes ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution. Is responsible for achieving individual targets and/or sales goals whilst maintaining quality and compliance. Associates will also cross-sell other products and services to retain and expand customer relationships. As a Bilingual Customer Service Representative, you will be responsible for applying a basic working knowledge of systems, procedures, to perform assigned functions with moderate reliance on others for direction. Work requires some judgment but is performed primarily according to standard procedures with close supervision. Handle basic and routine calls, as well as correspondence inquiries from customers. Document all customer transactions in accordance with company policy. Responsible for meeting and maintaining all individual and team quality standards as set by each unit.

Requirements:

* Must be at least high school diploma holder and of legal working age (18 years old and above).
* Must be proficient in the English language.
* Must be proficient in the Spanish language.
* Open to working shifting schedules
* Must be flexible, good in negotiating, and thrives in a team environment.
* Ability to work in a high-volume, fast-paced environment is required.
* Applicants should be Filipino citizens or hold relevant residence status.

HSBC Global Resourcing
2/F 5150 North Bridgeway, Northgate Cyberzone Filinvest Corporate City, Alabang Muntinlupa City -.
Website: http://www.hsbc.com

STA. ROSA - Inbound Sales Associate (Day shift) SIGNING BONUS valid ’til July 1 (conditions apply)
RESPONSIBILITIES:

* Take inbound customer calls to provide support for customers through established methods and procedures, standards and guidelines as outlined by TeleTech and Client.
* Proactively keeps up to date on new procedures.
* Identifies the need to escalate specific issues and follow through where necessary.
* Transfers calls to other departments where appropriate.
* Presents detailed information and responds to questions from Managers, clients, and Customers.
* Works on special projects and assumes additional responsibilities as assigned.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.
* Must be willing to work in Sta. Rosa
* Previous Customer Service preferred.
* Reservations experience with an airline, hotel or travel agency.
* Inbound and/or outbound sales experience
* Proven ability to communicate through both written and oral conversational English.
* Ability to identify the features and benefits of a product
* Previous experience of being able to overcome objections
* Able to handle a stressful work environment
* Strong problem solving skills.
* Reasoning ability; ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
* Computer literacy (knowledge of PC architecture, Win 3.1, Windows Operating Systems and internet applications)
* Previous work with either a GDS or GRS preferred not required.
* Detail oriented with strong organizational skills & ability to multi-task
* Work in an office environment
* Ability to work well with others at varying organizational levels
* Flexible to work varied shifts within a 24×7 environment; including weekend & holiday work schedules

TeleTech Customer Care Management Phils., Inc.
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634.
Website: http://www.teletech.com

Financial Analyst - EU
(National Capital Reg - Sta Rosa, Laguna)

* Will be part of SSO Finance team and will support to Residential, Light Commercial and Components (RLCC) Finance Manager for Europe
* Provide accounting and analytical support to RLCC revenue structures and financial products.
* Provide analytical support for business decisions and participate/lead special projects for the group
* Preparing forecasts for RLCC, often by working with department managers in Philippines, US and EU
* Performing analysis of actual data (Revenue, COGs, GM & OPEX) at period close
* Accounting for new revenue processes such as volume discounts, bundled products, and co-op marketing funds, including calculating discounts and funds and making appropriate journal entries
* Performing quarter-end Sarbanes-Oxley revenue cut-off internal audits
* Other audits as needed
* Interacting with internal and external auditors to provide necessary revenue recognition documentation as required.

REQUIREMENTS:

* College degree in accounting or related field
* CPA preferred
* Preferably with 2 or more years experience in financial planning and analysis, in a sales organization
* Basic GAAP accounting knowledge
* Basic knowledge of Sarbanes-Oxley process and documentation, especially regarding “Order-to-Cash” processes
* Strong Excel skills, especially graphing, VLOOKUP, SUMIF, and converting Non-Excel data to Excel
* Basic PowerPoint skills, mostly involving pasting Excel charts into PowerPoint presentations
* Detail-oriented, Ability to multi-task, prioritize projects and work in a fast-paced dynamic environment
* Ability to follow existing processes and to create robust processes as needed
* Night shift adaptability
* Candidates should be willing to work or relocate in Sta Rosa, Laguna
* Applicants should be Filipino citizens or hold relevant residence status
* Full-Time positions available

For those interested : Send your updated CVs to katch.burdeos@jobstreet.com or call 4519999 loc 6108 for inquiries.

Company Name :
JobStreet SELECT
Industry :
Human Resources Management / Consulting
Type of Company :
Private Limited Company
Location :
8th Floor Robinsons Cybergate Tower 3, Pioneer St., Mandaluyong City
Company Tel :
+63 (02) 689-1106 to 09
Company Fax :
+63 (02) 633-6184
WebSite :
http://ph.jobstreet.com

Customer Service Associates (Telco Transactions) - Mandaluyong City
(National Capital Reg - Mandaluyong City)

RESPONSIBILITIES:
As a customer service agent, you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.

REQUIREMENTS:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.

* Excellent English communication skills.

* Good problem solving and decision making skills.

* Applicants should be Filipino citizens or hold relevant residence status.

* Willing to be assigned in at least one of our sites: Makati, Libis, Alabang or Shaw.

* Fresh graduates/Entry level applicants are encouraged to apply.

* Full-Time positions available.

Walk-in and experience our ONE DAY application process!

eTelecare Global Solutions

SHAW
Upper G/F,
Worldwide Corporate Center,
Shaw Blvd.

Recruiting Hotline: (02) 580.6530

For more information, visit our career website:

www.etelecarecareers.com